Would you like to learn English? Or improve your existing general or business English skills? Then you have come to the right place! It has never been easier to make the best use of your time and get going!

There is no doubt that language skills give you an edge over competitors in the job market; you have a much better understanding of your colleagues and business partners in other countries; you also feel much more at ease when you can communicate on holiday! Clients have confirmed that they have much more confidence and motivation when being coached by someone with such a unique combination of language and business skills.

So why me?

My teaching career started in 2003, having accumulated over 30 years' experience in business.

Here are some of the sectors in which I have worked:

• Hotels, Restaurants and Catering (Horeca)
• Country House Weddings
• Fine Wines & Spirits (Krug, Charles Heidsieck, Cointreau, Mount Gay Rum)
• Leisure Venues
• Guide Books for Egon Ronay and L’Académie des Gastronomes
• Luxury Cars (Rolls-Royce, Bentley, Ferrari, Jaguar, Range and Land Rover)
• The World of Horses
• Speakers for Conferences and Seminars

Since then I have been successfully coaching clients in many different industries in several countries.

GET ON THE RIGHT TRACK!

Courses are offered at all levels - from beginners to the advanced - either on a one-to-one basis or in small groups. They are tailor-made, reflecting the needs of the company and its team members or private individuals. An assessment of each candidate's level is carried out in every case and also to ensure groups are put together correctly to maximise return on investment. Sessions of 1.5 hours are recommended - the optimum learning time. Half and full days are also available for maximum impact or if a crash course is needed!

At the moment, all courses are held online with a range of options according to your needs. It is simple, efficient and saves time for everyone.

In addition to general and Business English, special coaching is available in the following areas

• Telephoning
• Presentations
• Meetings
• Marketing & Sales
• Letters & Emails
• Exhibition Management
• Business Etiquette & Small Talk

Would you like to know more? Call or email me please. I look forward to hearing from you!

Do please ask me if you are interested in taking advantage of my copywriting skills to translate your website, brochures, leaflets etc. from German, French or Dutch to English.

My objective is to understand the company culture and the message to be conveyed BEFORE getting down to the job in hand. Under normal circumstances, I would visit my clients in advance. Currently, a long conversation and a good brief are all that are needed to achieve your objective!

For more information please contact me by phone or email. I look forward to hearing from you!

„Mit diesem Schreiben empfehle ich Serena Cowell, die mich in Business English gecoacht und trainiert hat. Serena besticht nicht nur durch ihre fachliche Kompetenz, sie überzeugt auch durch ihr Auftreten und Persönlichkeit. Von Beginn an herrscht eine tolle Atmosphäre und dies erleichtert die Arbeit sehr. Des Weiteren wählt sie zeitgemäße Themen und geht auch auf das Berufsprofil sehr ein und interessiert sich tatsächlich für den jeweiligen Beruf. Sie führte mich souverän, verlässlich und koordiniert zu dem vorgegebenen Ziel und dies mit Erfolg.“
Thomas Lamatsch, Senior Manager, European Poker Consulting.

"Wir haben Serena Cowell mit der Übersetzung unseres neuen Webauftritts beauftragt. Die Aufgabe wurde prompt und zu unserer vollsten Zufriedenheit umgesetzt. Besonders gut hat uns gefallen, das Fr. Cowell in einem einführenden Gespräch die Kultur unserer Firma sowie die Adressaten der Seite und unsere Hintergrundüberlegungen abgefragt hat. So konnte sie die spezifischen Formulierungen selbständig sehr treffend ins Englische übertragen. Wir können Sie uneingeschränkt empfehlen und werden auch selbst gerne wieder mit ihr zusammenarbeiten!"
MMag. Stefan Brunnsteiner, Geschäftsführer IPPOIPPO Unternehmensberatung GmbH.

"Serena komt zelfzeker en professional over: de docent weet wat ze doet en waarover ze spreekt. Goede lesvoorbereiding, zeer interactief les, goede sfeer und klasmanagement."
Ginny de Vos, University of Antwerp.

"I would like to thank you once more for the great lessons. You taught us a lot and the classes were enjoyable. We laughed a lot too and will definitely miss our weekly meetings."
Katrien Bollen, Associate, Tiberghien.

"The training was a success. Serena gives clear feedback and tips and the sessions were pleasant due to her sense of humour! I would contact her again if she hadn't moved to Vienna." Peter Clerens, Covestro.

"Serena translated our website for us. She asked the right questions before starting so that she had a good understanding of our organisation's culture and the message we wanted to convey. This combination of competences, attitude and professionalism made it feel as if she were one of our team."
Dirk Versees, Navigo Assist.

"Das ist grossartig. Vielen Dank. Wir werden den Text nun auf die Internetseite setzen".
Heike Bertschat, Studio Ash Design.

"Thanks for the good job".
Nick Veldeman, Waagnatie.

"I have seen the changes you made to the website and it looks so clear and natural that I have already forgotten how horrible it was before".
Peter van Huet, Dutch Riding Boots.

"A natural teacher and communicator whose extensive background in business management was a considerable asset in teaching English".
Guy Johnson, Director of Studies, Inlingua.

"We learnt to talk about business in detail and to write professional letters and emails. The teaching methods were enriching".
ChristianThuesing, Deutsche Bank.

"On each occasion we met we achieved the objectives set. Everything was relevant to the demands facing me. You helped me learn quickly and motivated me to apply new skills and gave me guidance on cultural issues".
Thomas Heyder, Sales Director, Hewlett-Packard.

A SELECTION OF CLIENTS

Hotels, Restaurants & Catering

De'Longhi Kenwood, Ciro's Brasserie, Bocadero, Brasserie den Artist, Sea Nooz, Marjorie II

Wine & Food

Champagne Yves Louvet, Alken Maes, Douwe Egberts, Agrifirm

Education

Alpha, Dialog, Inspire, University of Antwerp, Lerian-Nti, Elan Languages, Lingua Square, Inlingua

Consultants

IPPOIPPO, NavigoAssist, Bertschat & Hundertmark, Studio Ash Design, Inergia

Exhibitions

Waagnatie, Brouwplus

Banking, Insurance & Law

ING, Deutsche Bank, Van Breda, Baloise

Industry

Paysafe, Frequentis, Datalogic, Otto Bock, Oesterreichische Post, Bayer, Covestro, Indaver, Aurubis, Kuwait Petroleum, Hewlett-Packard, Port of Antwerp, Sapio, Melexis, MTH

plus

Dutch Riding Boots, Bare Market Research, The French Ministry

For more information, please contact me by phone or email. I look forward to hearing from you!

+44(0) 7949 658993

serena@theenglishtouch.eu